Innovation is happening throughout the company, not just in the IT department.
Innovation can emerge anywhere. It may be your suppliers that are driving it, or your customers.
It’s dizzying how fast technology trends are flooding organisations. It’s almost impossible to keep up. But there are four trends with implications that CEOs and chief experience officers need to pay special attention to, because together they reshape the way leaders must run their companies. I’d put them under the heading “innovation at the edge”.
The first trend is that innovation now happens on the front lines. For years, the accepted wisdom was that the IT or “central innovation” group kept track of emerging technologies…
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