5 Employee Personas & Customization Strategies for Building Effective Partnerships in the Workplace

In the world of work in the Digital Transformation era Where speed is the key But the problem that eats away at team productivity the most isn't technology. But it is a matter of “people”. Many times we have to face a condition called Communication Breakdown or talking in different languages Even if they sit at tables next to each other.

Having to work with people who think differently or whose personalities are completely opposite to our own. Often causes resistance To the point that many people choose to avoid or tolerate working all day. But from the point of view of modern management, these differences are an important piece of the jigsaw. If we can manage the differences People who seem obstructive to the world may become 'Super Partners' who are the best at filling in invisible leaks for us.

Today, Thumbsup will take you to analyze the 5 types of coworkers you will encounter and the “Solution” for tuning them together for effective business results.

The Driver: A results hunter who waits for no one.

Sai Charoen or The Driver is a group of people who have a goal in mind. (Result-Oriented) They walk fast, talk fast and tend to ignore the little feelings on their way to the finish line. If you approach this group of people with an introduction that is too long, They will label you immediately. “Unprofessional”

• Strategy: Talking with The Driver must use the “Bottom Line First” technique, which is to always tell the final result first. Use bullet points to summarize the issues. Be clear about your needs, such as “We need a 10% increase in budget to increase sales by 20% in the next quarter.” Having an honest conversation helps build trust as quickly as possible.

The Influencer: The motivator who hates details.

This is a group of people who drive the organization with positive energy and bursting ideas (Creative Mindset). But the obvious weakness is overlooking details (Detail) and boring numbers tables.

• Strategy: Don't just open up an Excel spreadsheet to them, but sell them the “Big Picture” or your dream first. Tell us how this project will create an impact on the industry. Once they start to “buy” into the vision, the influencer's energy drives great teams. After that, you can bring in the Data team to help with the details later.

The Perfectionist: An analyst who relies on data as his guide.

For this group, “feelings” are not as important as “stats.” They want the utmost accuracy and tend to wall up ideas that seem unrealistic.

• Strategy: “Data First” is the key mantra. Prepare data, graphs, and a contingency plan. Their silence in the conference room is not denial. But it is a “processing” process to reduce risk (Risk Management) for the team. If you can win their hearts with information, you will get first-class “Quality Control” in your hands.

The Supporter: The glue that maintains organizational culture.

In stressful organizations, The Supporter is the person who keeps everyone's feelings in check. They value relationships. (Relationship) more than numbers

• Strategy: Walking in to give orders is blunt. is a big mistake You have to start by building empathy, asking about your problems before getting into work. When he feels that you are They are “the same people” and it is safe to talk. He will dedicate himself to working for you with all his might in ways you never expected.

5. The Skeptic: The questioner who sees the point of death.

Many people think of this group of people as “problems” who like to put off other people's ideas. But from the point of view of innovation These people are the “Safety Net” who will tell you where the bridge you are about to cross has cracks.

• Strategy: Don't argue with emotion, but use “asking back” questions to get him to help you find a solution (Problem Solving). You will get the most rigorous work system.

Working together isn't about changing who others are, it's about “choosing the right tools” to communicate at the right time. Team Diversity is a huge treasure if leaders or co-workers know how to fine-tune the jigsaw in the right place. Stop judging people by your own standards. is the first step in building an invincible team.